Help Desk

Our flexible Help Desk service provides expert Workday support through a credit-based ticketing model, delivering predictable costs and rapid response for your operational needs:

• Standard Tickets - Configuration, troubleshooting, security, reports, knowledge transfer

• Critical Tickets - Pay-impacting changes, feature enablements, integrations, time-sensitive fixes

• Fixed monthly costs, no surprises

• Quarterly strategic reviews

• Flexible allocation of credits

Reach out for the full service brochure!

Implementation Services

Our core offering: end-to-end (E2E) Workday implementation services, covering every step from requirement gathering and system configuration to comprehensive testing and go-live support:

• System Architecture Design

• Discovery Workshops

• Configuration & Prototype

• Unit Test/End to End Test

• Data Conversion

• Quality Assurance

• Cutover & Hypercare

• Integration Design & Deployment

• Reports & Dashboards

• Change Management

Consulting Services

From system selection to process analysis, our pre-sales services are designed to ensure that clients make informed decisions, setting a solid foundation for a successful implementation:

• System / Vendor Selection Consultation

• Process Analysis and Optimization

• Strategic Guidance

Get in touch

Address

RM A02, 15/F EVERWIN CTR 72
HUNG TO RD KWUN TONG, HONG KONG

Contacts

+1 (808)232-1653
paul.cheng@intedao.com